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Accessibility Policy & Statement

Bay Colony Dental and Orthodontics wants every patient and visitor to be able to use our website and our services, including people with disabilities. This page explains our accessibility policy, what we have done on this website, what we know is not perfect yet, how we can help you in other ways, and how to tell us about a problem.

1. Our Commitment:

We are committed to giving people with disabilities equal access to the information and services we offer, in our office and online, consistent with the Americans with Disabilities Act (ADA), including Title III, and other applicable laws. We treat accessibility as an ongoing part of building and maintaining the website, not as a one-time project. When we add or change pages, we check them for accessibility before they go live, and we fix problems that visitors report to us.

2. Standards We Follow:

Our target is the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C). We also follow the same kind of practices used for federal websites under Section 508 of the Rehabilitation Act, such as keyboard access, text alternatives and compatibility with assistive technology.

We believe most of the site meets our target, but we have not had a formal third-party audit, so we do not claim full conformance. Where we know a part of the site falls short, it is listed under Known Limitations below.

3. Measures We Have Taken:

  • Semantic HTML. Pages use proper headings in order, landmarks (header, navigation, main content, footer), real lists, and real buttons and links, so assistive technology can understand the structure.
  • Keyboard access and skip link. Menus, the cookie banner, photo galleries and review sliders can be used with a keyboard alone, and the element in focus is clearly outlined. A "Skip to main content" link lets keyboard and screen reader users jump past the menu.
  • Color contrast. Text and controls are designed to meet the WCAG AA contrast ratios (4.5:1 for normal text). Where the previous design fell short, we darkened colors slightly.
  • Text alternatives. Meaningful images have descriptive alternative text; purely decorative images are hidden from screen readers.
  • Video. Where we publish our own video, we aim to provide captions or a text alternative. Older videos may not have them yet; ask us and we will help.
  • Reduced motion. If your device is set to reduce motion, animations and automatic movement on the site are turned off.
  • Readable and resizable. Pages work when zoomed to 200% and on small phone screens without horizontal scrolling. Touch targets are large enough to tap easily.
  • Accessibility tools (optional). The blue accessibility button at the right edge of every page opens a small "Accessibility Tools" panel where you can make text larger, switch to grayscale, high contrast, negative (inverted) colors or a light background, underline all links, or use a simpler font. Your choices are remembered on this device only (they are not used for tracking) and "Reset" turns them all off. These tools are an extra convenience: the site is built to be accessible without them, so it works with the assistive technology and browser settings you already use, and the toolbar does not change how screen readers read the page.
  • Testing. We check pages with automated tools (axe and the W3C HTML validator) when the site is changed, and by hand with a keyboard.

4. Known Limitations and Third-Party Content:

  • Online booking. The "Book Online" button opens our booking provider's website (p.adit.com). That site is run by another company and is outside our control, so we cannot guarantee its accessibility. If you have any trouble booking online, please call us at (281) 337-9000 and we will book your appointment by phone.
  • Maps, videos and financing. Embedded Google Maps, Vimeo videos and the Cherry payment-plan widget are provided by other companies. We choose how they are placed on our pages, but not how they work inside.
  • Other websites. Links to Google reviews and our Facebook and Instagram pages lead to websites we do not control.
  • Documents. Some downloadable documents, such as our Notice of Privacy Practices PDFs, may not be fully accessible. Ask us and we will provide the information in another format.
  • Reviews. Patient reviews are shown as they were written by reviewers and may contain spelling or formatting we have not changed.

5. Other Ways to Get Information or Book:

If you cannot use any part of this website, you can get the same information and services another way. Call us at (281) 337-9000 during office hours to book or change an appointment, ask about prices, insurance or financing, or ask for any information on this website. We can also send information to you by email or mail, or read it to you over the phone.

6. Help for Your Visit:

If you need an accommodation for your visit because of a disability, such as help getting to or around the office, extra time, a companion or service animal, or a different way to communicate with us or fill in forms, please call us before your appointment. We will work with you to meet your needs.

7. Feedback and Complaints:

If you have difficulty using any part of this website, or you think we have not met this policy, please let us know. It helps if you tell us:

  • the page address (URL) or the document you were trying to use;
  • what went wrong, and what you were trying to do;
  • the browser, device or assistive technology you were using, if any; and
  • how you would like us to contact you.

You can reach us by:

We aim to respond within 2 business days. We will look into the problem, help you get the information or service you need in another way in the meantime, and let you know what we will do to fix it. If you are not satisfied with our response, you can ask for your concern to be reviewed by the practice owner.

8. Review of This Policy:

We review this policy and the website's accessibility at least once a year and whenever we make major changes to the site. This page was last reviewed on November 10, 2026.

Last updated: November 10, 2026